User Privacy Protection Guidelines

中文|English

Updated on：August 15, 2019

Became effective on：August 15, 2019

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

About us

Shenzhen Eve-Innovations Technology Co., Ltd. (hereinafter refer to as "Evebot", "we", "our" or "us") take your privacy very seriously. This Privacy Policy is designed with your needs in mind, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, while ensuring that ultimately, you have control of your personal information provided to Evebot .

About this Privacy Policy

Except for specific Evebot products or services providing an independent privacy policy, this Privacy Policy applies to all Evebot devices, websites or applications that reference or link to this Privacy Policy. This Privacy Policy explains how Evebot collects, uses, discloses, processes, and protects any personal information that you give us or that we collect from you, when you use our products and services located at websites （https://www.evebot.cn、https://www.evebot.cc）, and our applications that we offer on our mobile devices. If a Evebot product provides a separate privacy policy, the separate privacy policy will receive priority application, while anything that is not specifically covered shall be subject to the terms of this Privacy Policy. Furthermore, how specific products and services collect and process your personal information may also vary depending on model, service version, or region. You should refer to the separate privacy policy for further details. Under this Privacy Policy, "personal information" means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information except as otherwise specifically provided by applicable laws in your region. We will use your personal information strictly in accordance with this Privacy Policy. When required, personal information shall also include sensitive personal data or information, as may be categorized under applicable law.

1 What information is collected by us and how do we use it?

1.1 What information is collected by us

In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. We will only collect the information that is necessary for specified, concrete, explicit and legitimate purposes and shall ensure that the information is not further processed in a manner that is incompatible with those purposes. You have the right to choose whether or not to provide the information we have requested, but in most cases, if you do not provide your personal information, we may not be able to provide you with our products or services or respond to your queries.

Depending on the service you choose, we may collect the following types of information:

1.1.1 Information you provide to us when use service
  • Device related information:?For example,MAC address, ROM version, Android version, device manufacturer details and model name .
  • Information related to your application usage:?including application basic information, such as SDK version, system update settings, application settings (such as region, language), the time the application enters/exits the foreground and application status record (e.g. downloading, installing, updating, deleting).
  • Log information:?information related to your use of certain features, apps, and websites. For example, cookies and other identifier technologies, IP addresses, network request information, temporary message history, standard system logs, crash information, log information generated by using the services (such as registration time, access time, activity time, etc.).
  • Location information (only for WiFi services/functionalities):?version after Android 8.0, iOS 12, because of system reason, the location information is needed to obtain SSID, we won’t collect users’ location information.
  • WiFi information (only for device communication):?some of our devices use WiFi to communicate, will obtain the device SSID and IP to detect & connect device, and the WiFi permission is required too, based on location service (version after Android 8.0, iOS 12), the WiFi information will only use for connection between APP and device.
  • Gallery information (only for picture editing): the gallery authority is required when user choose picture editing, we won’t choose the user gallery information.
    • 1.1.2Non-personally information

    We may also collect other types of information which are not directly or indirectly linked to an individual and which may not be defined as personal information according to applicable local laws. Such information is called non-personally identifiable information. We may collect, use, transfer, and disclose non-personally identifiable information. Here are some examples of information that we collect and how we may use it in a non-personally identifiable aggregated format:

  • Network monitoring data (e.g. request time, number of request or error request etc.);
  • Application crash events (e.g. the logging automatically generated after the application crashed etc.).

    • The purpose for such collecting is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services.

    1.2 How we use the personal information that we collect

    The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory requirements. This involves:

  • Handling your questions or requests about devices and services, such as answering customer inquiries, sending system and application notifications.
  • Internal purposes, such as data analysis, research, and development of statistical information related to the use of our products or services to improve our products or services. For example, machine learning or model algorithm training is performed after de-identification processing.
  • Optimizing the performance of your device, such as analyzing the memory usage or the CPU utilization of your application.
  • Storing and maintaining information related to you for our business operations?(such as business statistics) or?for fulfilling our legal obligations.
  • Other purposes with your consent.

    • 2 How we use Cookies and similar technologies

    Technologies such as cookies, web beacons and pixel tags are used by Evebot and our third party service providers and business partners (for more information see "How we share, transfer, and publicly disclose your personal information" below). These technologies are used in analyzing trends, administering the site, tracking users' movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. These technologies help us better understand users' behavior, tell us which parts of our websites people have visited, as well as facilitate and measure the effectiveness of advertisements and web searches.

  • Log files:?As true of most websites, we gather certain information and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we gather about you.
  • Mobile analytics:?Within some of our mobile applications we use analytics cookies to collect information about how visitors use our website. These cookies collect information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where crashes occur within the application. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

    • 3 How we share, transfer, and publicly disclose your personal information

    3.1 Sharing

    We do not sell any personal information to third parties.

    3.2 Transfer

    Evebot will not transfer your information to any subject except in the following cases:

  • Where we have obtained your explicit consent;
  • If Evebot is involved in the merger, acquisition, or sale of all or part of its assets that may affect your personal information, we will notify you of any changes in the ownership, use, and any choice you may have regarding your personal information by email and/or by posting a prominent notice on our websites or other appropriate means;

    • 3.3 Public disclosure

    Evebot may publicly disclose your personal information under the following circumstances:

  • Where we need to announce a winner of a promotion, competition, or sweepstake, in which case we only publish limited information;
  • Where we have obtained your explicit consent, or you have disclosed the information via our services such as on social media pages or public forums;
  • Public disclosure based on law or reasonable grounds: including laws and regulations, legal procedures, litigation, or at the request of the competent government departments.

    • 4 How we store and protect your personal information

    4.1 Evebot's security safeguards

    We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place all legally required physical, electronic and managerial procedures to safeguard and secure the information we collect on your mobile device and on Evebot websites. We will ensure that we safeguard your personal information in accordance with applicable law.

    4.2 Retention policy

    We retain personal information for the period necessary for the purpose of the information collection described in this Privacy Policy or any separate privacy policy provided for a specific product or service, or as required by applicable laws. Detailed retention periods are specified in the specific service or related product page. We will cease to retain and delete or anonymize personal information once the purpose of collection is fulfilled, or after we confirm your request for erasure, or after we terminate the operation of the corresponding product or service. Where possible, we have indicated how long we typically retain identified categories, types or items of personal data. When deciding on these retention periods, we took into account the following criteria:

  • the amount, nature, and sensitivity of the personal data
  • the risk of harm from unauthorized use or disclosure
  • the purposes for which we process the personal data and how long we need the particular data to achieve these purposes
  • how long the personal data is likely to remain accurate and up to date
  • for how long the personal data might be relevant to possible future legal claims
  • any applicable legal, accounting, reporting or regulatory requirements that specify how long certain records must be kept.

    • Depending on your jurisdiction, there may be an exception to this for personal information that we are processing for public interest, scientific, historical research, or statistical purposes. Evebot may continue to retain this type of information for longer than its standard retention period, where necessary and permitted based on applicable laws or your request, even if further data processing is not related to the original purpose of collection.

    5 Contact us

    If you have any comments or questions about your personal information related issues, please contact us via info@evebot.cc or at the address below:

    Rm409,Tanglang Industrial Zone, Nanshan District, Shenzhen, Guangdong Province, P. R. China

    Zip Code: 518057

    Eve-Innovations